Privacy Policy

Last updated: 1 May 2025

1. Who We Are

CoinBrumblex ("we", "us", "our") is a digital consulting firm registered in the United Kingdom, operating from 47 Canary Wharf, London. We are the data controller for personal information collected through this website. If you have any questions about this policy or our data practices, please contact us at [email protected].

2. What Data We Collect

We collect personal data only when you voluntarily provide it or when it is generated automatically through your use of our website. The categories of data we may collect include:

• Contact information: your name and email address when you submit an enquiry form.
• Communication content: the message you send through our contact form.
• Technical data: IP address, browser type and version, operating system, pages visited, time and date of visits, and referring URLs — collected automatically via cookies and server logs.
• Usage data: information about how you interact with our website, including which pages you view and how long you spend on each.

We do not collect sensitive personal data such as health information, financial account details, or government identification numbers through this website.

3. How We Use Your Data

We process your personal data for the following purposes and on the following legal bases under UK GDPR:

• Responding to enquiries (legitimate interests / contract performance): when you contact us, we use your name and email address to respond to your message and follow up on the conversation.
• Improving our website (legitimate interests): aggregated and anonymised technical data helps us understand how visitors use our site and where we can improve the content and user experience.
• Legal compliance (legal obligation): we may retain certain records as required by applicable UK law.
• Cookie-based analytics (consent): where you have accepted analytics cookies, we use the resulting data to analyse website traffic patterns. You may withdraw consent at any time by adjusting your cookie preferences.

4. How We Share Your Data

We do not sell, rent, or trade your personal data with third parties for their own marketing purposes. We may share data with carefully selected service providers who assist us in operating this website and conducting our business, including hosting providers and email delivery services. These providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.

We may also disclose personal data where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of CoinBrumblex, our clients, or others.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry form submissions are retained for up to twenty-four months following our last substantive communication with you. Technical and analytics data is retained in aggregated form and individual records are deleted after twelve months. Where we are required by law to retain records for longer periods, we will comply with those obligations.

6. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may ask us to correct inaccurate or incomplete data.
• Right to erasure: in certain circumstances, you may ask us to delete your personal data.
• Right to restrict processing: you may ask us to limit how we use your data while a dispute is resolved.
• Right to data portability: where processing is based on consent or contract, you may request a machine-readable copy of your data.
• Right to object: you may object to processing based on our legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is entirely secure, however, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the revised policy.